Shipping Policy – DecorVibe US
At DecorVibe US, we are committed to providing fast, reliable, and convenient shipping for all our customers. Our goal is to ensure that your ZARA Home products arrive safely and promptly, so you can enjoy decorating your home without unnecessary delays.
1. Shipping Destinations
We currently offer shipping within the United States and selected international destinations. During checkout, you can view the available shipping options based on your delivery address. Please note that some restrictions may apply for certain products or regions.
2. Processing Time
All orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to ship your order as quickly as possible. You will receive a confirmation email once your order is processed and ready for dispatch.
3. Shipping Methods and Delivery Time
We provide multiple shipping options to meet your needs:
- Standard Shipping: Typically 3–7 business days within the U.S.
- Expedited Shipping: 1–3 business days within the U.S.
- International Shipping: Delivery times vary depending on the destination country; typically 7–21 business days.
All shipments are handled by trusted carriers to ensure safe and timely delivery. Once your order is shipped, a tracking number will be provided so you can monitor its progress online.
4. Shipping Costs
Shipping fees depend on the size, weight, and destination of your order, as well as the shipping method selected. Any applicable shipping costs will be displayed at checkout before you confirm your purchase. Occasionally, we offer free shipping promotions for orders above a certain value.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number. You can use this number to check the status of your shipment through the carrier’s website. If you encounter any issues with tracking or delivery, our customer service team is available to assist you promptly.
6. Packaging and Safety
We take great care in packaging your ZARA Home products to prevent damage during transit. All items are securely packaged using appropriate materials to ensure they arrive in perfect condition. Please inspect your order upon receipt and report any damage to our customer service team immediately.
7. Delays and Exceptions
While we make every effort to meet estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions, customs clearance for international orders, or carrier disruptions. We appreciate your patience in such situations and will assist you in tracking your order.
8. Contact Us
If you have any questions regarding shipping, delivery times, or order status, please visit our Contact Page or reach out to our customer service team. We are dedicated to providing support and ensuring your shopping experience with DecorVibe US is smooth and enjoyable.
At DecorVibe US, we strive to make your online shopping experience as seamless as possible, delivering high-quality ZARA Home products directly to your door with care, speed, and reliability.